The Sankara  Nethralaya  Academy 
(Unit of Medical Research Foundation)
Visit us at: www.thesnacademy.ac.in
Agenda for the seminar
on
“Hospital Management” on 05.01.2013(Saturday)
Venue :  Sri V.D Swami’s Auditorium, 7th
Floor, KNBIRVO Block, 
Sankara
Nethralaya, 18 College Road 
| 
08.30am 
To  
9.00 am | 
Registration | 
| 
9.00 am 
To  
10.00 am | 
Key Note Address  
on  
Best Practices,
  Next Practices and Excellence for Ever In Health Care 
by 
Prof  Bala Balachandran 
              Founder & Dean, Great Lakes
  Institute of Management,  
              J.L. Kellogg Distinguished
  Professor Emeritus of Accounting and Information Management Northwestern
  University,  | 
| 
10.00 am 
To  
11.00 am | 
Putting the patient first: Patient safety and
  customer-focused services  
by 
                                   Consultant-JCI
  & NABH Assessor. | 
| 
11.00 am 
To 
11.15am | 
Coffee
  Break | 
| 
11.15am 
To  
12.45 pm | 
Balanced
  Scorecard – Powerful Organizational Tool for Strategic Planning and Driving
  Performance in Healthcare. 
by 
Dr TV Subramaniam (Dr TVS) - Chairman Board of Studies at Bharathidasan Institute of Management,
  Trichy. Visiting Faculty - IIFMR,Chennai & IIM – A.bad. | 
| 
12.45 pm 
To  
1.30 pm | 
Lunch Break | 
| 
1.30pm 
To  
2.30 pm | 
Information
  and communication technology (ICT)
  in Health care 
by Dr.Sumanth C Raman  Head-Healthcare Innovations, Tata Consultancy Services, Chennai | 
| 
2.30 pm 
To 
3.30 pm | 
Hospital Accreditation / International benchmarking 
by Dr Shashank Devapur – Technical Manager , 3 M India Ltd,  | 
| 
3.30 pm 
To 
3.45 pm | 
Coffee
  Break | 
| 
3.45 pm 
To 
4.45 pm | 
Retaining the best through employee engagement in Health
  care Organization 
by Dr. R. Karthikeyan, Director, Gemba Management Consulting Pvt.
  Ltd &  
Vice-Chairman ISTD, Chennai chapter. | 
| 
4.45 pm 
To 
5.15 pm | 
Feedback
  / Certification & Group Photograph | 
 
 
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