The Sankara Nethralaya Academy
(Unit of Medical Research Foundation)
Visit us at: www.thesnacademy.ac.in
Agenda for the seminar
on
“Hospital Management” on 05.01.2013(Saturday)
Venue : Sri V.D Swami’s Auditorium, 7th
Floor, KNBIRVO Block,
Sankara
Nethralaya, 18 College Road
|
08.30am
To
8.45 am
|
Registration
|
|
8.45 am
To
9.00 am
|
Welcome address
and Speak about
Empowering the internal customers through continuing teaching training
and development in organizations.
By Mrs
Akila Ganesan – Senior General Manager, Sankara Nethralaya &
Registrar
– The SN Academy
|
|
9.00 am
To
10.00 am
|
Key Note Address
on
Best Practices, Next Practices and Excellence
for Ever In Health Care
By Prof Bala Balachandran
Founder & Dean, Great Lakes Institute of
Management,
J.L. Kellogg Distinguished
Professor Emeritus of Accounting and Information
Management Northwestern University,
|
|
10.00 am
To
11.00 am
|
Putting the patient first: Patient safety and
customer-focused services
by
GM Quality
& Special Projects -
Consultant-JCI & NABH Assessor.
|
|
11.00 am
To
11.15am
|
Coffee
Break
|
|
11.15am
To
12.45 pm
|
Balanced
Scorecard – Powerful Organizational Tool for Strategic Planning and Driving
Performance in Healthcare.
by
Dr TV Subramaniam (Dr TVS) - Chairman Board of Studies at Bharathidasan Institute of Management,
Trichy. Visiting Faculty - IIFMR,Chennai & IIM – A.bad.
|
|
12.45 pm
To
1.15 pm
|
Lunch Break
|
|
1.15pm
To
2.15pm
|
Information
and communication technology (ICT)
in Health care
by Dr.Sumanth C Raman Head-Healthcare Innovations, Tata Consultancy Services, Chennai
|
|
2.15pm
To
3.15pm
|
Hospital Accreditation / International benchmarking
by Dr Shashank Devapur – Technical Manager , 3 M India Ltd,
|
|
3.15pm
To
4.15 pm
|
Retaining the best through employee engagement in Health
care Organization
by Dr. R. Karthikeyan, Director, Gemba Management Consulting Pvt.
Ltd &
Vice-Chairman ISTD, Chennai chapter.
|
|
4.15 pm
To
4.30 pm
|
Coffee
Break
|
|
4.30 pm
To
5.00 pm
|
Marketing / Promoting
the Hospitals
By
Prof Sankaran P. Raghunathan,Dean
- The
|
|
5.00 pm
To
5.15 pm
|
Feedback
/ Group Photo / Certificate Distribution
|
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