Resume of Mahalingam A
Summary:
• Has more than 20 years of experience in Sankara Nethralaya- an eye hospital of international repute.
• Served for nearly 6 years as a Principal Faculty for the “Ophthalmic Nursing & Practices” for B.S.Ophthalmic Assistants, a programme of the Birla Institute of Technology and Science, Pilani.
• Served for nearly 10 years as a Principal Faculty Cum Course Coordinator for the “Ophthalmic Nursing Assistant Program, a programme of Conestoga College, Ontario, Canada & Medical Research Foundation, Chennai.
• Served as Sr Executive (Section Head) – In Patient & out Patient’s Department of Sankara Nethralaya and overall all in charge of all locations of Sankara Nethralaya, Chennai.
• Currently Serving as Manager – Development for Sankara Nethralaya and Academic Officer for the Sankara Nethralaya Academy.
Job Profile:
• Academic Officer , The Sankara Nethralaya Academy
• Manager – Development, introduced many development processes with respect to revenue / patient flow.
• Ophthalmic Paramedical Management in IP, OP Areas.
• Technical Consultancy for technology of Ophthalmic Paramedical involved in ophthalmology to allied institutes including Sri Ganapati Netralaya, Jalna, Sri Sankara Deva Nethralaya, Guwahati,
• Overall guidance to Departments and on technology matters of the organization
• Training of various Ophthalmic Paramedical Courses / Programs.
• Taking care of the Total quality management (TQM) activities.
Current Employer Profile:
• Medical Research Foundation, Chennai popularly known as Sankara Nethralaya is a reputed Ophthalmic Research Institute.
• It serves about 2000 patients a day and performs about 150 Surgeries a day.
• It has full-fledged Research Laboratories for basic sciences. All of them are well equipped with up-to-date technology.
• It is the first ophthalmic Institute in the whole of Asia to get certified for ISO 9000 quality systems.
• It manages an excellent Medical Records Department, Department of Biomedical Engineering, Information Technology & Systems, etc.
• It also conducts courses recognized by National Board for ophthalmology, Birla Institute of Technology & Science, Pilani, and few fellowship programs in various Ophthalmic Sub Specialties.
• It has a well developed Tele Ophthalmology Unit, E Learning Portal, etc.
Academics:
• Diploma in Training & Development – 2010( ISTD, Chennai)
• PG Diploma in Operation Management, IGNOU, 2010
• Master of Business Administration – Hospital Management
- Alagappa University, Karaikudi.
• Bachelor of Science in Ophthalmic Assistant (BS OA)
- Distinction Division from Birla Institute of Technology and Science
BITS, Pilani.
• Diploma in Ophthalmic Nursing Assistant
- Distinction Division from Medical Research Foundation & Conestoga College
Ontario, Canada.
• Bachelor of Science in Mathematics
- Institute of Correspondence Education, University of Madras.
• Diploma in Computer Applications
- Amirta Institute of Computer Technology (AICT), Chennai.
• Certified Internal Auditor for ISO 9000:1994 quality Systems
- BVQI (Bureau VERITAS Quality International)
Proficiency:
• Sound knowledge in ophthalmic Technology
• Wide exposure in Ophthalmic Patient Management in In-patient, Out Patient and Operation Theatres / Development sections.
• Experienced in teaching Ophthalmic Procedures / Techniques.
• Experienced in developing courses for Ophthalmic Nursing / Ophthalmic Assistants / Operation Theatre Assistants.
Programmes conducted/ Lectures delivered/ attended:
• Attended the All India Ophthalmology and Optometry conferences.
• “Life saving Skills” (Fire safety & Safety precautions) program by Usha Fire Services attended.-2004
• Workshop on “Modern Approaches in Patient / Nursing Management” by Apollo College of Nursing participated- 2005.
• “Operation Room protocol for Nursing Staff” by Johnson & Johnson, Medical Division of India, participated – 2006.
• Participated in the “Indo Israel Ophthalmic Congress” , organized by Aravind Eye Hospitals, L V Prasad Eye Institute, Sri Ganapathi Netralaya and Sri Sankara Deva Nethralaya –2005.
• Participated the CME on “Paediatric Anesthesia & Medicine , organized by Sankara Nethralaya- 2005.
• Attended CME Course on “Care of Vascular Access Catheters” organized by the Indian Society of Critical Care Medicine – 2004.
• Attended and successfully completed a Course on “Geriatric Health Care” by Dr S Sivakumar, Geriatrician, Madras Medical College – 2002.
• Attended and successfully completed a course on” Principles of Emergency Patient Care” from Apollo Hospitals Educational & Research Foundation – 2002.
• Attended workshop on “Communication Skills for Nursing & Paramedical Staff” at Kanchi Kamakoti CHILDS Trust Hospital, conducted by Madras Management Association – 2000.
• Attended & Participated in the one week Training Program titled on “UMMILANAM – Training program for working more effectively in the Organization” by Dr Sundari Krishnamoorthi at Kodaikanal in year 2000..
• Appreciation Received from Medical Research Foundation for the best KAIZEN suggestion on Patient Discharge Summary – 2000.
• Attended Total Quality Management (TQM) – Awareness & Tools programe , conducted by Management Consultants – Dr T V Subramaniam & Mr M V Jayaraman at Medical Research Foundation.
• Lecture delivered on “The changing Role of Ophthalmic Nursing / Technology in India” at ORBIS INTERNATIONAL – FLYING EYE HOSPITAL, CHENNAI, 2000.
• Lecture delivered on “Tele ophthalmology for Paramedical staff “through Sankara Nethralaya – Tele Ophthalmology unit to various reputed eye institutes / District Hospitals.
Awards/ Recognitions / Appreciations:
• Appreciation and award received from Chennai Mayor at the Science City festival – Jan 2012.
• 20 years – long serving award from Sankara Nethralaya.
• ‘Man of the Year’ Award from Sankara Nethralaya for exceptional services rendered – 2011.
• Outstanding Employee Award of the Foundations (MRF & VRF), Chennai for the exceptional services rendered for the patients – 1998.
• Memento Presented to the Chief Guest of the “Sankara Ratna award” organized by Sankara Nethralaya with the presence of His Holiness Sri Jeyendra Saraswathi Swamigal- 2002.
• An Appreciation received from Sankara Nethralaya for maximum Number of Eye donation pledges collected during the year – 1999 – 2000.
• Actively participated in the activities of the FRCS Examination organization Committee conducting FRCS examinations at Sankara Nethralaya, India – in the years 1999, 2000 & 2001.
• An appreciation Note received for completing the “Donation Computerization Project” from Medical Research Foundation – 2000.
• Many Appreciations from Patients / Sankara Nethralaya for exceptional services rendered / organized.
Articles / Publications:
• Article written on “Care of Surgical Instruments” in Scientific Magazine of
Medical Research Foundation – 2003.
• Article written on “Needle Stick Injuries & Prevention” in Scientific Magazine of
Medical Research Foundation – 2003.
• Article written in Health Watch of HINDU on “ Aging Changes of Eye” – 2004
(http://www.hindu.com/thehindu/mag/2004/06/27/stories/2004062700340600.htm)
• Article written on “ Post Operative care for Eye Surgery”
(http://www.sankaranethralaya.org/poc.htm).
Projects Handled / Participated:
Many Total Quality Management – Projects done in relation to Patient care at Medical Research Foundation, Patient Satisfaction Level, Effective utilization of OT , Study on Patient waiting time and patient discharge delay time are few examples.
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